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Collaboration Technology in Healthcare: Teamwork Versus Individual Autonomy |
Effective standardization of clinical processes, which is a growing priority for healthcare provider organizations and networks, requires effective teamwork among clinicians and staff from multidisciplinary backgrounds—often from geographically dispersed facilities—to reach consensus on care practices. Healthcare provider organizations (hospitals, clinics, care delivery networks and payers) are adopting new ways of working that rely upon health professionals’ collaboration and teamwork, rather than individual autonomy.
Here, we’ll explore the human and social implications of technology, specifically addressing healthcare collaboration and describing how innovative collaboration management technologies can be used in the healthcare industry to accelerate care standardization, order set standardization and other activities necessary for successful computerized provider order entry and electronic health record deployments.
These topics are explored through presentation of the findings of a survey of healthcare executives and a case study of an advanced prototype application that was deployed in a large healthcare provider organization.
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Collaboration Architect for Hospital Pharmacy Collaboration |
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Collaboration Architect for Pharmacy (CA-P™) is a productivity tool that increases the efficiency, effectiveness and performance of pharmacy department managers and their clinical and administrative staff.
Specifically, CA-P serves as a departmental documentation management system wherein all relevant pharmacy policies and procedures, formulary development documentation, regulatory compliance documentation, meeting minutes and related materials are stored, discussed, edited, updated and managed through the lifecycle of each individual document. Tightly integrated collaboration features allow documents to be centrally managed within the pharmacy, but easily distributed to relevant pharmacy staff and to relevant non-pharmacy departments and individuals for review and contribution (with no need for training of occasional or “tertiary” contributors).
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Product Highlight: Collaboration Architect Templates |
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Collaboration Architect’s templates feature allows for the creation and modification of customized headers and footers that can be applied to documents within the system.
The creation and application of templates facilitates efforts by organizations to standardize documents across work groups, departments and facilities. Templates can easily be assigned to one or more documents as a means for creating a consistent look and feel.
Users can create templates using Collaboration Architect’s embedded editor. This editor allows for the insertion of placeholder graphics for text such as page numbers and document titles, as well as images such as corporate logos and bar codes. Templates may be modified in Collaboration Architect at any time and can be re-assigned to documents without affecting any work going on within the body of the actual document.
In addition, Collaboration Architect fully supports the creation, modification and management of templates. Users may assign tasks to colleagues asking them to review, comment on and edit templates in the same manner as other types of documents within the application.

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